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General => General Discussion => Topic started by: Merchant_Of_Death on April 11, 2008, 06:32:46 PM

Title: Dell customer service call
Post by: Merchant_Of_Death on April 11, 2008, 06:32:46 PM
http://www.youtube.com/watch?v=NmBMzMyi874
bad service, bad laptop
Title: Re: Dell customer service call
Post by: FallenStar on April 11, 2008, 07:06:22 PM
Quote from: Merchant_Of_Death on April 11, 2008, 06:32:46 PM
http://www.youtube.com/watch?v=NmBMzMyi874
bad service, bad laptop


Oh, I've done that before; I had to go around and around with AT&T for 4 fucking weeks before they finally found the problem WHICH I TOLD THEM THE FIRST TIME I CALLED THEM!   :lol:
Title: Re: Dell customer service call
Post by: FallenStar on April 30, 2008, 01:54:47 PM
Quote from: B.u.S. on April 30, 2008, 01:37:38 PM
Dell aren't THAT bad. My Dell computer has been sorted within an hour each time it has died on me. When the recharger died on me, they sent me a new one straight away and took my old one away to test to see why it died.

Only thing was the call centre being in India, but still top-notch service.

Then again, I have British Dell :P

To be wholly honest, I've never had a big problem with my Dell HD (the monitor wore out, though, but a simple replacement monitor fix'd that.  :lol: )...

And I hate that companies redirect calls to "India" of all places.  X_X

Title: Re: Dell customer service call
Post by: dragonfox2004 on May 20, 2008, 08:06:13 PM
that is a bad dell customer service althought the guy should have been a little more calm in that